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DATA PRINCIPAL RIGHTS & GRIEVANCE REDRESSAL

In compliance with Digital Personal Data Protection (DPDP) Act, 2023

Statutory Rights Channel

Under the DPDP framework, you have the right to access, correct, complete, update, erase, or withdraw consent regarding your personal data processed by Nexverse Digitals.

Grievance Officer: Data Protection Lead

Direct Email: contact.nexversedigitals@gmail.com

Response Timeline: We acknowledge requests within 72 hours and resolve grievances within 30 days (statutory maximum 90 days).

1. Rights You Can Exercise

  • Summary of Data (Access): Receive a summary of the personal data we hold about you and the processing activities undertaken.
  • Correction & Updating: Request immediate rectification of inaccurate or outdated details.
  • Erasure / Deletion: Request full erasure of your contact and inquiry records when no longer necessary for the original purpose.
  • Withdrawal of Consent: Withdraw your consent for communications at any point without affecting earlier lawful processing.
  • Nomination: Nominate an individual who can exercise your rights in the event of death or incapacity.

2. How to Submit a Request

To submit a request, you can email us directly at contact.nexversedigitals@gmail.com with the subject line [DPDP Request] - Your Name and specifying:

  1. Your full name and the email address used during your original inquiry.
  2. The specific right you wish to exercise (Access / Correction / Erasure / Consent Withdrawal).
  3. Any specific details that will help us verify and locate your record quickly.

We do not demand excessive identity documentation; we only perform proportionate verification to ensure personal data is never disclosed to an unauthorized party.